Privacy Policy

Last updated: June 5, 2026

MyVV ("MyVV", "we", "us") is an independent app developed by CTT Apps LLC that helps Virgin Voyages sailors manage their sailings. This policy explains what information the MyVV app and myvv.io collect, how we use it, and the choices you have. By using MyVV, you agree to this policy.

MyVV is not affiliated with, endorsed by, or sponsored by Virgin Voyages. We are not Virgin Voyages and do not act on its behalf.

1. Information we collect

Profile information you provide or that the app syncs from your Virgin Voyages account so it can show your sailings:

Name, email address, and Virgin Voyages Sailor ID
Date of birth, phone number, gender, and citizenship
Your primary mailing address

Voyage information: your bookings and itineraries — ship, cabin, booking reference, sailing dates, ports, and related details.

Device & technical information, needed to deliver notifications and operate the service:

A per-install device identifier and Apple Push Notification tokens
Device platform and app version
IP address (recorded with requests for security and abuse prevention)

2. How we use your information

Show your itinerary, cabin, ports, and boarding/sail-away countdowns
Generate your Apple Wallet boarding pass
Send push notifications and Live Activities (boarding alerts, updates)
Generate AI port itinerary suggestions for your stops
Show your voyage history and statistics (cruises, nights on board)
Operate, secure, debug, and improve the app

3. Push notifications

We use Apple Push Notification service (APNs) to deliver notifications and Live Activities. You can turn notifications off at any time in your iOS Settings; the rest of the app continues to work.

4. AI port planning

Port-day suggestions are generated using Apple Intelligence, Apple's built-in AI. Requests are handled on your device and, when additional processing is needed, by Apple's Private Cloud Compute — under Apple's terms, your requests are not stored and are not used to train Apple's models. MyVV only provides non-identifying context such as the port and dates; we do not send your profile identifiers (name, DOB, citizenship, address) for this purpose.

5. How we share information

We do not sell your personal information. We share it only with service providers who process it on our behalf to run MyVV:

Hosting & database (our application host and managed MongoDB database) to store and serve your data
Apple — APNs and Wallet (notifications and passes), and Apple Intelligence / Private Cloud Compute for port planning (see above)

We may also disclose information if required by law, or to protect the rights, safety, and security of our users and service.

6. Data retention

We keep your information for as long as your account is active or as needed to provide the app. You can ask us to delete your data at any time (see "Your rights"); we will delete it unless we are required to retain it for legal reasons. Tokens that Apple reports as invalid are removed automatically.

7. Security

Data is transmitted over encrypted HTTPS connections and stored in a database that is not publicly reachable. Access to administrative functions requires authentication, and we apply rate limiting and other safeguards. No system is perfectly secure, but we work to protect your information using reasonable measures.

8. Your rights and choices

You can request to access, correct, or delete your personal information, or ask questions about how it is handled, by emailing us at privacy@myvv.io. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA; we honor applicable requests.

9. Children's privacy

Here's the easy one: Virgin Voyages is a strictly 18+, adults-only cruise line — no kids, no strollers, no juice boxes by the pool. Since you can't even sail without being an adult, MyVV isn't for anyone under 18 either. We don't direct the app to children and don't knowingly collect their information. In the wildly unlikely event a pint-sized stowaway slips aboard and we find out, we'll delete their data faster than you can say "all aboard." 🚢

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above, and significant changes may be communicated in the app.

11. Contact us

Questions about this policy or your data? Email privacy@myvv.io.

CTT Apps LLC · MyVV. "Virgin Voyages" and all related names and marks are the property of their respective owners. MyVV is an independent product and is not affiliated with Virgin Voyages.